Mainstream Care at Home

Information about Care at Home Service

Health and Safety – This includes carrying out a risk assessment at your home. We need to check that everything is safe at your home for you, your friends and relatives, and your home carer. If you have been assessed as requiring equipment, such as…

This section tells you how we make sure you receive the help and support you need at home. Your rights All our home carers will respect you and maintain certain standards when working in your home. They will: assist you to do as much as you ca…

Scottish Ministers developed the Health and Social Care Standards for services such as ours to ensure everyone in Scotland receives the same high quality of care delivery regardless of where they live. The Health and Social Care Standards set out wh…

We would like to hear about the positive parts of the service being provided and look to continue to carry on doing those things.  If you think we have done something particularly well please let us know. Along with the positive parts, we would also…

When people are concerned about the standard of care provided by a registered service, they can raise this directly with the Care Inspectorate. How to raise a concern or a complaint  For a registered care service, you can choose to contact the Care…