Make a Referral for a child or a Young Person

If you are concerned for the safety or wellbeing of a child or young person, please make a referral to the Access, Help and Support Team.

We will work in partnership with other relevant agencies to build a plan for the child and their family. The AHST will complete an assessment of the child/child's needs before considering the need for longer term social work support.

Referrals will be considered for an Assessment and, if appropriate, allocated to a Social Worker.

If following the assessment, it is deemed that a social work service is not required, the child's plan will be referred back to the named person. If you are not the named person you will be notified of the outcome. Throughout the process we will work closely with the child and their family who will be informed at each stage in the process, as well as the outcome.

During Office Hours

Please contact the Access, Help and Support Team on 0141 562 8800

OR

submit a referral here

Out of Office Hours

If you think a child is in immediate danger call the police on 999.

If you require a response out of hours, please call Standby Social Work on 0300 343 1505.

 

To make a referral if you are a professional, or work with children or young people

During Office Hours

Please submit a referral here

Out of Office Hours

If the issue can't wait until the next working day and requires an immediate response, contact the Access, Help and Support Team on 0141 562 8800 and provide us with as much information as possible.

If you require a response out of hours, please call Standby Social Work on 0300 343 1505.

During Office Hours

Please submit a referral here

Out of Office Hours

If the issue can't wait until the next working day and requires an immediate response, contact the Access, Help and Support Team on 0141 562 8800 and provide us with as much information as possible.

If you require a response out of hours, please call Standby Social Work on 0300 343 1505.

 

If you are a member of the public, family or parent who needs help, you are encouraged to phone the Access, help and Support team on 0141 562 8800.

If you are a professional, consider if you require an immediate response or not. For example:

Enquiries that need an immediate response

  • When it is felt a child or young person is at immediate risk of harm
  • When a child protection investigation is needed (because of physical, sexual and emotional abuse or chronic neglect)
  • When a child or young person needs an immediate mental health assessment

Enquiries which can wait until the next working day

  • When a professional or practitioner would like to make contact with Children’s Social Work Service to have a conversation about a concern they have for a child that might lead to a referral – but the child or young person is not at immediate risk of harm
  • When a professional or practitioner would like to pass on a message to a social worker or other social work practitioner
  • Any issues around contact arrangements between children and their parents
  • Where one parent has been taken to hospital but the other parent or family members are caring appropriately for the child

 

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