Good news! We have received confirmation from Scottish Government that an application process has been launched for Personal Assistants to apply for the £500 ‘thank you payment’.  They must make the application individually therefore it is important that you pass the information below to the eligible Personal Assistants you employ.  Applications must be submitted by 25 August 2021. The link for online applications is below.   


A PA is eligible if they are directly paid by an employer who receives funds to employ staff from Independent Living Fund  (ILF) Scotland through their fund or from a Local Authority through Option 1 Social Care (Self Directed Support) Act 2013 also known as Direct Payments. Also if they are PA to an adult and were paid to be their PA over a continuous 4-week period between 17 March 2020 and 30 November 2020; this is the qualifying period.


Message from Scottish Government:

‘A dedicated online and paper based application form, administered by Scotland Excel on behalf of the Scottish Government, will be launched on Wednesday 30 June 2021 to pay Personal Assistants who are eligible to receive their £500 payment for NHS and Social Care staff.


The Scottish Government has worked with disabled led organisations and payroll providers to find the quickest way to reach Personal Assistants.


The Scottish Government recognises the unique place that Personal Assistants and Personal Assistant Employers hold within social care and we encourage all eligible Personal Assistants to claim for this payment in recognition of their invaluable work throughout the pandemic.’


Full guidance and Frequently Asked Questions (FAQs) can be found on the Scottish Government website at:


The application process will be supported with a helpline provided by Self-directed Support Scotland (SDSS): 0800 841 1321 and a link to the online portal can be found here: